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Meet Our Team

Lisa Max, Chief Executive Officer

Lisa Max is the CEO of The Arc of Loudoun. Having spent most of her career in computer engineering, Lisa contributed her cyber expertise in privacy protection and identity assurance to Telos Corporation, serving as Vice President, Identity Management Solutions until her retirement in 2018 when she joined The Arc. Lisa has extensive experience in governance, operations, people and culture/human resources management, financial administration, strategic planning and implementation, legal advocacy, federal, state, and local legislative work, and service delivery. As a results-driven entrepreneur who fervently believes that compassion is actionable, Lisa is passionately committed to Justice, Equity, Diversity, and Inclusion and has a wealth of knowledge and expertise in starting and running both shareholder-profit and social-profit businesses. Ms. Max volunteered with The Arc of Morris in New Jersey as a child and is honored to work for an organization that has grown into an amazing resource for people with disabilities and their families.

YaTonya Abdullah, Chief Operations Officer

YaTonya holds a Bachelor’s degree in Special Education from Hampton University.  She has taught in self-contained classrooms for elementary-age students with various disabilities, including autism.  Upon relocating to NJ, she began working with the preschool population, as a liaison between school, families and school districts coordinating special education services for students with disabilities.  She essentially obtained her Master’s degree from New Jersey City University in Jersey City, NJ.  She came to The Aurora School, combining her experiences in Special Education and service coordination for children with disabilities to fulfill the position of Program Support Coordinator.  She later took on additional duties as Executive Administrative Assistant, which led to her transition to the position of Chief Operations Officer, working in conjunction with all programs of The Arc of Loudoun.  YaTonya stepped in as Interim Executive Director for The Arc of Loudoun during the transition of leadership.

Eileen Shaffer, Administrative Director of ALLY Advocacy Center

Ms. Shaffer received her undergraduate degree in Sociology from Mary Washington College where she was awarded the Jean Donovan Award to promote human rights.  She received her Master’s Degree in Social Work with a Specialization in Health from Virginia Commonwealth University. She has worked in group homes with adults with developmental and intellectual disabilities.  As the Resident Services Director of a large Continuing Care Retirement Community in North Carolina, she worked with individuals across the spectrum from independent adults, assisted living, skilled nursing, adult day care and dementia. Ms. Shaffer has experience providing social work in both hospital and home care settings. She has also been trained as a Mediator.  After returning to Virginia, she worked as a Care Manager in Loudoun and Fairfax Counties with older adults as well as individuals with developmental disabilities. She has experience coordinating care and services for her clients with community and healthcare resources. While working in care management, Ms. Shaffer began volunteering at ALLY and was later hired as the Advocacy Coordinator.  As the Administrative Director of ALLY Advocacy Center, she provides resources and referrals to families and clients; empowers families to advocate for their children in the IEP process; works with self-advocates and supports a variety of educational outreach programs to educate families and caregivers. ALLY Advocacy Center fills an unmet need in Loudoun County and Ms. Shaffer is able to walk families through the process of supporting a child with a disability and understanding the array of resources available and how to access them. Ms. Shaffer has been an active volunteer in Loudoun County, initiating volunteer programs with Backpack Buddies, Girl Scouts and the Loudoun Homeless Shelter.

Jennifer Burto, Clinical Director, Aurora Behavior Clinic

Jennifer Burto joined The Aurora Behavior Clinic in February 2022 as a Senior BCBA, shortly after moving into the Director position in October 2022. Ms. Burto studied Elementary Education as an undergrad and earned her B.A. in Elementary Education from Florida Atlantic University. She began her career as a certified teacher in the public school system of Florida, teaching for 8-years before pursuing the field of ABA. Ms. Burto graduated with a M.A. in Applied Behavior Analysis from Florida Institute of Technology and has over 4 years of experience providing Applied Behavior Analysis (ABA) services in public school and clinical settings. Jennifer is licensed by the state of Virginia’s Board of Medicine and certified by the Behavior Analyst Certification Board. She is passionate about Early Intervention, functional communication, supporting families through their ABA journey, and supporting staff to give the best quality of services to our clients.

Helen Parker, Clinical Director of Ability Fitness Center

Dr. Parker graduated from Columbia University in 1998 with a master’s degree in Physical Therapy. She received her doctorate in Physical Therapy from Marymount University in 2003. She completed her NeuroDevelopmental Training (NDT) in 2001 and has been a board-certified Neuro Clinical specialist (NCS) since 2006. Dr. Parker is a Certified Clinical Instructor Affiliate (CCCE/CI) through the American Physical Therapy Association and has been an instructor at Mercy College Physical Therapist Assistant Program. She has spent her career as a physical therapist focusing on people with neurological conditions working in acute-care, inpatient rehabilitation and outpatient facilities. Dr. Parker has been actively involved with the Parkinson Foundation of the National Capital Area (PFNCA), with the Stroke Comeback Center (SCC), and with her stroke support group “The Survivors.”

Robin McGlothin, Director of Development

Robin is a Certified Fund Raising Executive (CFRE), member of the Rotary Club of Dulles International Airport and has over 15 years of experience working with non-profits. Robin has a Bachelor of Arts in business administration from Messiah College and served as a Peace Corps Volunteer in Armenia from 2003-2005. Before joining The Arc of Loudoun, Robin was the Director of Philanthropy at Insight Memory Care Center for 10 years. She has a passion for helping others and sees fundraising as an opportunity to help people have a tangible impact on their community. She is driven to ensure people with disabilities, including her daughter Stella with Down syndrome, have the resources, support, and access to succeed.