Important Information to help you and your loved ones through the COVID-19 Pandemic. Click on the orange links below.

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Our ALLY Advocacy Center team is working with families and staff who have loved ones with special needs with their emergency needs and connecting them to local resources immediately available to assist them. If you are a client or caregiver and need resources, community support, or just want to talk, please let us know how we can support you by completing this inquiry form. Our staff will be in touch with you as soon as possible.

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Loudoun County Launches Spanish-Language Text Messages on COVID-19 Loudoun County residents can now sign up to receive text messages in Spanish regarding the novel coronavirus (COVID-19). To opt in for this service, text LCCOVIDESP to 888777. The county is launching the new service to provide an additional, easy-to-use way for members of our community who have Spanish as their primary language to receive information. Regular text messages published by Loudoun County will provide information about COVID-19 prevention and treatment, county programs and services to assist residents during the pandemic, key news updates and other timely and educational messages. This anonymous opt-in service is provided by Loudoun County free of charge; however, standard messaging and data rates may apply. Alert Loudoun will never request personal information, and residents may opt out of receiving messages at any time. The county reminds residents to rely on trusted sources for information on COVID-19, including the county’s website, which can be translated into Spanish and many other languages. In addition, resources in Spanish are posted at loudoun.gov/COVIDespanol for Spanish-speaking residents and for our partners serving this community. COVID-19 text alerts are also available in English for those who text “LCCOVID19” to 888777.

Loudoun Establishes Rental Assistance Program in COVID-19 Response The Loudoun County government has established a limited rental assistance program for Loudoun County households economically impacted by COVID-19. The Board of Supervisors has approved re-allocating $200,000 from the Eastern Loudoun County Home Revitalization Program to create the rental assistance program. The goal is to help ensure housing stability for low-income workers who have been furloughed, lost jobs or had work hours reduced due to the pandemic. The terms of the program include:

  • Income eligibility based on household size for households earning up to 70% of the state median income ($60,332 for a family of 4).
  • Direct payments made to landlords or property management companies on behalf of residents who qualify for the program.
  • Assistance may be provided for up to three months’ rent. 

Residents, who were current in their rent payments as of March 30, 2020, and who now need help paying rent may contact the county’s Information and Referral program at 703-777-0420. Members of the Department of Family Services’ Community Support Services team will verify income eligibility, conduct a case assessment, verify rent need and job impacts related to COVID-19. Applicants will be asked to submit related documents, such as a current lease and paperwork that shows a job loss or reduced income. The program will continue as long as the local emergency declaration is in effect and funding is available.  A downloadable check list and application in Spanish is available as well. Residents may also submit an application online. Everything you need to know is posted here: https://www.loudoun.gov/LRA. Residents who need assistance with applications may call the County’s Information and Referral line at 703-777-0420.

Emergency financial aid to individuals and families who reside in Loudoun County and have been affected by COVID-19
Catholic Charities of the Diocese of Arlington and Loudoun Cares are offering financial support to individuals impacted by COVID-19 that led to a loss of wages or the loss of employment. Individuals who live in Loudoun County and are in need of financial assistance may contact the COVID-19 Emergency Fund and Helpline at 703-669-5040. Callers will need to leave a message; calls will be returned within 48 hours. Financial assistance is limited due to demand. Click here for more information.

Supplemental Security Income recipients will receive automatic Economic Impact Payments
The Internal Revenue Service, working in partnership with the Treasury Department and the Social Security Administration, announced today that recipients of Supplemental Security Income (SSI) will automatically receive automatic Economic Impact Payments. Read more.

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